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The release of Apple’s iPhone 17 series and the new iPhone Air has been overshadowed by a growing controversy now known as “scratchgate.” Reports from users, store visitors, and popular tech reviewers show that the devices’ aluminum bodies are scratching more easily than expected, raising concerns about the durability of Apple’s latest flagship phones.
The first signs of the problem appeared shortly after the devices reached stores. Customers noticed visible scuff marks on demo units, especially around the MagSafe ring on the back panel. Darker models were affected more noticeably, showing circular wear patterns after limited handling.
Durability testers demonstrated how the raised camera bump could be scratched by common objects, highlighting potential weaknesses in the anodized coating. A detailed teardown by iFixit revealed a process known as spalling, where the anodized layer can flake off instead of wearing gradually, particularly along sharper edges where the coating adheres less firmly.
Apple has addressed the growing criticism by attributing many of the marks to material transfer from worn MagSafe display stands rather than actual damage. According to the company, the residue left by the stands can often be removed with proper cleaning. Apple is also taking steps to replace older stands and improve store maintenance practices.
The company maintains that the edges of the camera plateau are structurally similar to those found on previous devices and that minor surface wear is a normal part of product use. Apple also points out that many online durability demonstrations exaggerate real-world usage conditions and may not reflect typical handling by consumers.
Despite Apple’s explanations, experts and reviewers have continued to express concerns. Microscopic analyses have confirmed that the anodized coating can still separate under moderate force, and engineers have noted that sharp design elements can concentrate stress and increase the likelihood of wear.
Media outlets have questioned the claim that all marks result from external material transfer, pointing to cases where the damage is permanent. Observers also note that demo units experience significantly more handling than typical consumer devices, which could accelerate the appearance of wear.
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