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Türkiye’s intercity buses phase out free refreshments as costs rise

A bus attendant carries a tray of packaged snacks and beverages for passengers during a journey in an undated file photo. (Adobe Stock Photo)
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A bus attendant carries a tray of packaged snacks and beverages for passengers during a journey in an undated file photo. (Adobe Stock Photo)
November 09, 2026 01:46 PM GMT+03:00

Intercity bus companies in Türkiye are phasing out complimentary onboard refreshments, citing rising fuel prices, bridge and highway tolls, and operating costs.

Free refreshments served by onboard attendants have long been a standard feature of road travel in Türkiye.

Earlier menus that ranged from ice cream to snack buffets were cut back in recent years to cake, biscuits and a hot drink as economic conditions changed. Many companies have now reportedly reviewed the policy entirely.

Packaged snacks, disposable cups and other refreshments are arranged on a tray inside a passenger bus in an undated file photo. (Photo via social media)
Packaged snacks, disposable cups and other refreshments are arranged on a tray inside a passenger bus in an undated file photo. (Photo via social media)

Service withdrawn on short routes

According to sector representatives, fluctuating fuel prices, highway and bridge tolls, terminal departure fees and staff costs have pushed companies toward cost-cutting measures.

Refreshment carts have been removed entirely from short-distance routes, while distribution on long-distance routes has been reduced to a minimum.

Buses are parked at a passenger terminal in an undated file photo. (Adobe Stock Photo)
Buses are parked at a passenger terminal in an undated file photo. (Adobe Stock Photo)

Paid sales model under consideration

No federation-wide decision currently binds the sector, but companies have introduced the new working model individually.

Many operators plan to keep serving only bottled water free of charge during the journey. Hot and cold drinks and food such as biscuits, cakes and sandwiches are expected to be offered for a fee through onboard menus, similar to the model used by airlines.

Passengers criticize the change

The gradual removal of free items has become a topic among passengers. Many people criticized the decision in social media posts, pointing to current ticket price levels and saying the change reduces travel comfort.

November 09, 2026 01:46 PM GMT+03:00
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