Generative AI chatbot ChatGPT, which hosts millions of users per day to handle their tasks, is facing a major disruption in its services globally as thousands of reports show widespread access issues.
The outage tracking data from Downdetector reveals a sharp spike in user complaints reaching over 1,500 reports, with the disruption appearing to intensify significantly around 3:00 p.m. local time (GMT+3).
Users across multiple time zones have reported being unable to access the popular AI service, which has become an essential tool for professionals, students, and businesses worldwide for various tasks ranging from content creation to problem-solving assistance.
In an update on its website, OpenAI confirmed the outage and latency issues reported globally, stating, "We have identified that users are experiencing elevated errors for the impacted services."
However, according to Downdetector, user reports of the issue dropped sharply after one hour, though the problem persists for many users.
As users report widespread issues with OpenAI services, including ChatGPT, many are seeking alternative options for their conversational AI needs. Here are some of the best alternatives currently available in 2025: